There’s a certain level of anxiety
one has when they pick up the phone and find out that it’s a collections agent
on the line. It’s embarrassing enough that you have to deal with a collections
agent at all, but if you’ve ever had the horrifying experience of dealing with
an unethical agent or an agent who outright abused you via phone, it quickly
turns into a living nightmare.
Most people wrongly assume that debt
collectors are allowed to be rude, demanding, or even insanely intrusive. The
actual truth is that the Fair Debt Collections Practices Act bars debt
collectors from behavior that would typically be considered out of line for
most other industries, and in many cases, violations victims could actually be
entitled to payment for their troubles.
If any of the following happened to
you, call us to see if you’re entitled to money.
1) They verbally abused you or used
profanity towards you. By
law, they have to remain professional. If they’re threatening you, calling you
names, or otherwise being abusive to you, you have a case. Besides, being that
mean is just bad business practice.
2) They called so frequently that it
could be considered harassment. Phone
calls should be done to annoy you. If you already tried to negotiate something,
they should try to lessen the calls. If you feel they did it to harass you,
then you may have a case.
3) They told family members, friends,
or any other third party that you had a debt that headed to collections. This is often a breach of privacy,
especially if you have told them not to contact others in regards to the debt. It’s
considered to be a form of public humiliation.
4) The collectors also didn’t read your
“mini-Miranda.” Did
they tell you that you had the right to dispute or verify the debt? No? Well,
they were legally supposed to, which means that you deserve a settlement.
5) They threatened to arrest you, posed
as police, or refused to identify themselves. This is obviously unethical, and has
to be stopped immediately. If this happened to you, go to court as soon as
possible.
6) You’ve been called at your workplace
even though you told them that it’s not allowed. This is considered to be public
humiliation.
7) They’re also not allowed to slap you
with large fees, interest, or charges.
Enough said?
The Fair Debt Collections Practices
Act is there to protect you, and if you’ve dealt with collectors, you most
likely have had at least one transgression. If you feel like you’ve been
slighted, call us 201-461-0059. You may end up getting money out of it.